Pigeon help
Support
For product help, beta access, account configuration, privacy questions, or account assistance, contact the Pigeon team.
Contact support
Email contact@bluecipherit.com. Include whether you use iPhone or Android, the approximate time of the issue, and a general description of what happened.
Never email passwords, sign-in codes, API credentials, private keys,
names, phone numbers, or call notes.
Calling problems
- Confirm microphone and notification permissions are enabled.
- Confirm the device has a working Wi-Fi or cellular data connection.
- Tell support whether the problem affected incoming or outgoing calls.
- Do not send call audio or confidential call content.
Emergency calling
911 calls open your phone's built-in dialer and use your cellular service. Pigeon does not place 911 calls.
Account and privacy requests
Use the account-deletion page to start an account-deletion request. Other privacy questions may be sent to contact@bluecipherit.com.