Pigeon help
Support
For product help, beta access, firm configuration, privacy questions, or account assistance, contact the Pigeon team.
Contact support
Email contact@bluecipherit.com. Include whether you use iPhone or Android, the approximate time of the issue, and a general description of what happened.
Calling problems
- Confirm microphone and notification permissions are enabled.
- Confirm the device has a working Wi-Fi or cellular data connection.
- Tell support whether the problem affected incoming or outgoing calls.
- Do not send call audio or confidential client content.
Emergency calling
Pigeon is a business VoIP application and should not be relied on as the only way to reach emergency services. Use your device's normal phone service or another available method to call 911.
Account and privacy requests
Use the account-deletion page to start an account-deletion request. Other privacy questions may be sent to contact@bluecipherit.com.